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Stay COVID Safe

Help support other Sydneysiders by considering a donation to Foodbank 

Are you looking for a way to support fellow Sydneysiders but don’t know where to start? Foodbank’s Sydney warehouse remains open as they prepare emergency hampers filled with pantry staples to feed people who would otherwise go without food. Local residents can consider donating a $35 food hamper for vulnerable people in need or explore other ways to help fight hunger for people in need by visiting their website.

10 August 2021

Thank you to everyone for helping to keep our village COVID-Safe. 

NSW Police visited Lane Cove today to help remind the community and businesses of the health orders in place. A reminder to local residents that while seating in public places are available for those in need, NSW Police reminds us they are not a suitable place to consume takeaway food and beverages. 

Over the past month Council has increased the frequency of cleaning in the village including high touch point areas, public bathrooms and seats. Although we’ve also been completing extra cleaning of some high use areas and removed temporary seating, we’d like to remind everyone to observe the NSW Health guidelines and limit your time outside your home to the permitted reasons ie. exercise, shopping etc. Please be respectful of keeping 1.5m social distance between yourself and others and follow guidelines around wearing a mask. If you are in the village you can consider other simple actions to reduce contact points such as paying with your card, using foot pedals on bins where provided and practicing good hand hygiene (FYI there are two hand sanitiser points available in The Canopy). Council is pleased that there is more open space in the village than there was in 2020 lockdown however we ask for the community’s help to keep these areas safe.

6 August 2021

Together with other Northern Sydney councils, we're hosting a series of free resilience webinars about coping with COVID-19.

The COVID-19 changes and challenges have resulted in many people feeling isolated, anxious and uncertain. This free webinar series, with presenters from The Resilience Centre, will provide tips on how to cope with the challenges of COVID-19 and help you develop resilience during the COVID-19 pandemic.

Join us this month for the following hour-long webinars:

- Monday 23 August: Caring for a Spouse or Family Member during COVID-19

- Tuesday 31 August: Reframing COVID-19

While initially developed to support Seniors, these webinars are suitable for all adults.

Find out more and book your spot.

Free Business Support Webinar 

Council has recently been made aware of a free business support webinar, which you might be interested in virtually attending. 

The NSW Government is delivering an online session to help small businesses who have been impacted by COVID-19 find the support they need.

Presenters from across government agencies including NSW Treasury and Service NSW will provide information on financial grants including the 2021 COVID-19 business and micro-business grants, JobSaver payment, and highlight other government support available. The presentation will be followed by a Q&A session.

- Wednesday 11 August 3:00pm - 4:00pm

Find out more and register your spot.

Energy bill support now available

Households in NSW who need help paying their energy bills will be able to access up to $1,600 per year in financial support during the current COVID-19 lockdown.

The Energy Accounts Payment Assistance (EAPA) Scheme helps people experiencing a short term financial crisis or emergency to pay their electricity or natural gas bill. This scheme is only for short term assistance. 

The NSW Government also offers six other rebates to help with energy bills. People can visit the Energy Saver website.

3 August 2021

COVID-19 ALERT: NSW Health has advised that anyone who attended the following venues at the times listed is a casual contact who must immediately get tested and isolate until a negative result is received. Please get tested even if you have had a test in recent days. If your date of exposure at this venue occurred in the past four days, you must get another test on day five from the date of exposure. Wear a mask around others and limit your movements until you get another negative result. You should continue to monitor for symptoms and if any symptoms occur, get tested again:

  • ALDI, Lane Cove - Shop 2/2 Rosenthal Avenue: Saturday 24 July, 1:30pm - 2:00pm
  • Coles, Lane Cove - Rosenthal Avenue: Saturday 24 July, 1:00pm - 2:15pm.

Please check the NSW Government website regularly for more information.

Signage is in place to help notify anyone who may not have used the QR code to check-in. The Canopy has had an increased cleaning cycle over the past month including high touchpoints being cleaned six times a day. Extra cleaning of the retail foyer and lifts is taking place today in response to notification of these two locations. A reminder to visit the NSW Health website for details of your nearest testing location.

For the latest information from Coles, please visit their website.

25 July 2021

Thank you to the residents and businesses of Lane Cove who continue to follow the latest NSW Government advice to help keep themselves and our community COVID-safe.

A reminder to please check the latest NSW Health information for venues of concern and to find the nearest locations to get tested. Please continue to check-in using  using QR codes and carry a mask with you at all times.

Please find below an important update on our services as well as ways that Council and the community can support others.

Council Services


A number of our facilities remain closed with Council delivering its customer service activities via online, phone and email requests.

From this week the Council Depot is also closed with skeleton staff for emergencies only. All non-essential works on Council sites will pause with sites made safe and secure until work can resume. The community can rest assured that services such as waste collection, street cleaning and cleaning of public toilets continue.

The following arrangements are in place for Council services and facilities until further notice:

  • Request for service can be made online, by email service@lanecove.nsw.gov.au or by phone 9911 3555. Council has suspended walk-in services at the Lane Cove Civic Centre including Justice of the Peace services. 
  • Lane Cove Library and Greenwich Library remain closed. The Library are advising borrowers to please retain your library items until after the lockdown - no fines will accrue during this period. You can access electronic resources including eBooks, eAudiobooks and eMagazines online. Residents can once again utilise our Home Library and Library to your Door services - we'll deliver your items directly to your door. All other Library services are currently suspended and we are currently reviewing options for limited services. If you need to contact the Library please email library@lanecove.nsw.gov.au
  • Lane Cove Youth Centre and Lane Cove Aquatic Leisure Centre are also closed to the public.
  • The Return and Earn facilities at the Little Street Car Park and in Lane Cove West are currently closed.
  • Anyone who has hired a Council venue or sportsfield for community sport has been contacted regarding their booking.
  • Events taking place up to and including 30 July have been postponed, cancelled or moved online - where events have involved registrations any affected participants are being contacted.
  • Council will continue to turn on the lights at Blackman Park, Bob Campbell Oval, Pottery Green Oval and Tantallon Oval from 5:00pm - 8:00pm to help the community to exercise safely. Unless you are from the same household please note that a maximum of two people can exercise together.  

A reminder to the community to please follow the latest NSW Health advice including wearing a facemask indoors and in instances where you cannot socially distance. High testing numbers are key to finding unrecognised chains of transmission in the community, so please continue to come forward for a COVID-19 test, even if you have the mildest of symptoms.

Council encourages the Lane Cove community to stay up to date on the NSW Health advice including case locations and testing locations. For more advice, please refer to the NSW Health website.

Support Available


For individuals

If you or someone you know is feeling worried or overwhelmed by the current restrictions, help is available

From week four of a lockdown, because of a Commonwealth Government declared hotspot, the COVID-19 Disaster Payment will increase to $600 if a person has lost 20 or more hours of work a week or $375 if a person has lost between 8 and less than 20 hours of work a week. You can find out more on the Services Australia website.

Council will shortly be issuing the rate notice for the 2021/22 financial year, as required by law. Council would like to remind residents that if you require assistance to make this payment, please visit Council's Rates Request Page and select the Hardship option in the dropdown menu.

For businesses

We have contacted local businesses to provide them with additional information about financial and mental health support available to them. In addition, we have waived fees for those with footpath dining and remind businesses they can also visit Council's Rates Request Page and select the Hardship option in the dropdown menu if they  need assistance with making the upcoming rate notice payment. If you are a local business and would like to receive our business updates, please subscribe to our Business News today.

Regardless of whether you have a business in Lane Cove, we would like anyone who owns a small business to know about the NewAccess for Small Business Owners program. This is a free and confidential mental health coaching program, developed by Beyond Blue to give small business owners, including sole traders the support they need. There is currently a wait-list so we suggest you register your interest if you think it could be of use to you in the coming weeks and months.

Supporting Sydney Community Services


Sydney Community Services continues to provide essential services such as nursing, home-delivered meals, in-home respite, disability support and assisted activities during lockdown.

If you or someone you know are in financial distress or need emergency food supplies, please call Sydney Community Services on 9427 6425. The office on ground level of 1 Pottery Lane, Lane Cove (opposite the swimming pool) is currently open between 8:30am and 4:00pm.

If you are looking for ways to help, Sydney Community Services are now accepting donations of food and pantry staples to help individuals and families in need. Items including tinned food, such as tuna, tomatoes, beans, breakfast cereals, long life milk, tea coffee, sugar, pasta and rice are preferred. You may like to consider ordering a supermarket online order to be delivered directly to the office to reduce the time you're away from home. Alternatively you can drop them off at the office – please observe all NSW Health guidelines including wearing a mask, social-distancing and staying at home if you are unwell.

There may also be other ways that Sydney Community Services can support people in financial hardship. If you would like any information about how they could support you, please do not hesitate to contact them on 9427 6425 or email support@sydneycs.org.

Support local and Shop Lane Cove


Help support our local businesses during the current restrictions by visiting www.shoplanecove.com.au.

Designed in response to social distancing measures, the website helps to highlight what's on offer by browsing categories for home delivery, online shopping and local pick-up.

You can browse by type of business, search the business listings and use the map to locate the closest business to you. Whether you're looking for a last-minute present, catering for a special meal or treating the family to a delicious takeaway, you can browse more than 180 local businesses and see their current service delivery options. 

If you're a local business who would like to be listed for free on Shop Lane Cove, please visit the site and click 'Add Listing' in the top right hand corner. Feel free to email comms@lanecove.nsw.gov.au if you need a hand.

Keep the kids entertained with our online workshops

 

We know many families are juggling their home and work lives with home-schooling at the moment, which is why we've been re-sharing our Fun Fridays online kids' workshops on our Facebook page. From parkour and yoga classes; to science and music workshops, there's something for every child to enjoy.