The largest Council car park in Lane Cove, Market Square Car Park has been the focus of a number of recent improvements by Council.
What has changed?
From 22 October two exit lanes have been in operation. The new ticketless parking system is now live which means these two lanes operate as follows:
Express Lane –under three hours or already paid at a pay machine
Pay Lane –stayed three hours or more and forgot to pay at a pay machine
As drivers approach the exit they can choose their preferred lane and then slow for licence plate recognition. There are no boomgates upon exit, fines will apply to those who exit without paying.
New signage is in place to help remind customers to check the duration of their stay at the pay machines located on P1 and P2. Together with improved licence plate technology, the twin lane exit will help improve the operation of this popular car park.
There are still 300 spaces available and it will remain free to enter after 6:00pm each day. Plus, seven additional motorcycle bays have been added.
Why have the changes been made?
The community and Council have experienced frustrations with the delays caused when issues have occurred with the single-exit boomgate. Delays at this boomgate have been further compounded at peak times and due to the high turnover of the car park. Market Square turns over more than 10 times its capacity on a daily basis which by industry standards is very high.
Given that close to 90% of the people using the car park stay under 3 hours, Council has now provided a twin lane exit to provide an Express Lane option as well as a Pay Lane option. There are no boomgates at the exit, the exits will use licence plate recognition systems to recognise those who do not pay before exiting.
While Council has been working on these improvements a number of car park users have been overstaying without paying. With the new system in place these customers are reminded that if they stay over 3 hours they are to pay before exiting as fines will soon apply.
- All customers are encouraged to note their time of entry and check their duration of stay at pay machines on levels P1 and P2
- Peak times often coincide with morning and afternoon school drop-offs. It is recommended that you leave sufficient time to exit the car park at these times.