Lane Cove Council is committed to providing a quality service to customers. Council welcomes feedback (complaints, compliments, suggestions) as it provides an opportunity for us to identify service improvements; increase customer satisfaction; strengthen customer input into our services; and respond effectively to individual cases of dissatisfaction.
Council has developed Complaint Handling Guidelines which outlines how Council will deal with complaints. If you would like to provide feedback, it may be sent The General Manager via:
Lane Cove Council
PO Box 20
Lane Cove NSW 1595
02 9911 3600