Council provides residential kerbside recycling and waste collection.
Residential households are provided with 1x 80L red general waste bin, 1x 120L yellow plastics recycling bin, 1x 120L blue paper and cardboard recycling bin and 1x 240L green vegetation bin.
A block of apartments is entitled to 1x 240L red general waste bin per three units, along with 1x 240L blue and 1x 240 yellow recycling bin per ten units.
Each household is also entitled to four free council clean-up collection services per year for bulky household items.
Customers can report a missed waste/recycling collection online or call the Waste Solutions Hotline on 1300 655 006.
For damaged bins please contact the Waste Solutions Hotline on 1300 655 006
As of 1 July 2018, residents/commercial customers are required to pay for the replacement of waste, recycling and green waste bins, that have been lost or damaged as a result of misuse. To organise a replacement bin, please complete the below form and forward it with payment to Council. Applications for replacement bins will only be processed where payment has been completed.
Application for Replacement Waste Bin
To book a Household Clean-Up Collection, please call 1300 655 006 or follow the link below:
Council Clean Up Collection
Household Clean-Ups get sent to landfill. Try to rehome your unwanted
items through free services such as gumtree or local charities. Some of your
items may be eligible for free collection and rehoming through The Bower.
To download a poster of what can go in each waste stream, click the link below.
Description of Waste Streams
For new premises requesting a new waste collection service, please complete the form below:
Application Form for New Waste Bin Service - New Premises
For existing residents who would like to request additional waste bin services, including larger or additional bins, please complete the form below:
Application Form for Additional Waste Service
To pay for an additional household clean-up (after exceeding the four free collection services), please complete the form below:
Application Form for Additional Clean Up Collection
To hire a waste bin for a special event, please complete the form below:
Application Form for Waste Bin Hire for Special Events
Enquiries about Council's services can be made to our Waste Solutions Hotline on 1300 655 006.
All application forms must be accompanied by a Credit Card Authorisation Form. Please download the form below to attach to your application.
Credit Card Authorisation Form
Please do not report missed services until after 3:00pm on the day of scheduled collection
Plastic bags placed outside bins will not be collected
Building materials will not be accepted in general waste bins
No bin will be collected if the lid is not closed. This refers to red, yellow, blue and green lidded bins
For information about noise generated from waste collection, visit the Noise section of Council's website.