Annual Community Satisfaction Survey 2026

Published on 02 September 2026

Over the next two weeks, our Annual Community Satisfaction Survey will be conducted, including 400 calls to local residents.

If you receive a call, it will come from a friendly member of the Micromex team, who are undertaking the process on Council’s behalf.

Your feedback is important in helping us to:

• Identify which services matter most to you
• Measure how satisfied you are with Council’s performance
• Highlight key areas for improvement and future priorities

All participants will be asked to rate their satisfaction on a scale of 1 (not satisfied) to 5 (very satisfied). This feedback is crucial in shaping our services and setting future priorities.

Calls will be made between 3.00pm – 8:30pm Monday to Friday.

If you don’t receive a call but would still like to share your views, we’d still love to hear from you. Your feedback helps us better understand your experience with Council and explore how we can enhance the services we provide to our community.

To provide feedback, please contact us at:
Email: service@lanecove.nsw.gov.au
Mail: Lane Cove Council, PO Box 20, Lane Cove NSW 1595 (marked attention: The General Manager)

Whether it’s waste collection, parks, playgrounds, facilities, events, or cleaning, your feedback matters!